Roofing Insurance Claims

Roofing Insurance Claims in Atlanta, GA

Atlanta Storm-Damage Roofing Support Since 1995

After hail, high wind, a fallen tree, or storm-driven water damages your roof, you need to understand what happened and what work may be required. We inspect visible damage, prepare photographs and measurements, provide a detailed estimate, and complete roof repair or roof replacement once the applicable claim and project decisions are made.

You’re responsible for notifying your insurance company and communicating with the adjuster. Coverage depends on factors such as the cause and timing of the damage, your roof’s condition, policy exclusions, and deductible. We document the roofing conditions and explain the restoration scope, but we don’t decide coverage or promise claim approval.

Request an inspection for storm damage and roofing insurance claims in Atlanta. Call (404) 609-0733 or message us online to discuss what you’ve noticed and schedule your free, no-obligation estimate.

Clear Documentation for Your Roofing Claim

Findlay Roofing has served the Atlanta area since 1995. We work with residential and commercial property owners dealing with hail or wind damage, leaks, missing shingles, damaged flashing, and fallen-tree impacts.

Our inspections and estimates may include visible damage findings, photographs, satellite imaging, and aerial measurements. Together, these materials describe the roof’s condition and the work needed for restoration. Keep them with your policy, insurer correspondence, adjuster report, receipts, and any photographs you took after the storm.

Roofing Experience That Strengthens the Restoration Process

Claim-related roofing work involves more than identifying a few damaged shingles. A careful inspection should distinguish apparent storm damage from ordinary aging or maintenance issues, define the repair or replacement scope, and produce an estimate based on documented conditions.

We’ve installed more than 65,000 roofs across Georgia and hold Owens Corning Platinum Preferred Contractor status. We’re also fully insured, and our roofing work is backed by a lifetime leak-free warranty.

Our claim-related roofing services include:

Roof inspection: We evaluate visible storm damage and identify components that may need repair or replacement.
Damage documentation: We record relevant conditions with photographs, measurements, and estimate details.
Restoration planning: We explain the work indicated by the inspection and prepare a clear project estimate.
Roof restoration: We complete the agreed repair or replacement after the applicable insurance and project decisions are made.

How the Roof Insurance Claim Process Works

For residential property, Georgia law separates the insurance claim from the contractor’s roofing role. A residential roofing contractor can’t represent or negotiate for a homeowner on a claim involving roof repair or replacement unless licensed as a public adjuster. You communicate with the insurer and make claim decisions. We provide inspection findings, documentation, estimates, and restoration services.

Inspect & Document the Damage

Record the storm date and photograph damage that’s safely visible, such as missing shingles, fallen branches, dented gutters, ceiling stains, and water intrusion. Our inspection can document hail impacts, lifted shingles, exposed underlayment, damaged flashing, roof penetrations, and other visible conditions.

Notify Your Insurance Carrier

Review your policy and follow its reporting requirements. Give the insurer any available photographs and contractor documentation, then arrange access for the adjuster’s inspection. Temporary protection may be needed to limit further water intrusion, but permanent repairs generally shouldn’t begin until the insurer has had an opportunity to inspect the damage.

Compare the Roofing Scopes

Compare the insurer’s estimate with the documented roof conditions and the work required for repair or replacement. If the estimate leaves out visible damage, ask the insurer for a written explanation and provide the relevant inspection materials. Our estimate describes the roofing work, but it doesn’t determine coverage.

Schedule Roof Restoration

Once the applicable claim and project decisions are complete, we can schedule the agreed repair or replacement. Commercial policyholders should follow their insurer’s requirements and use the roofing documentation to guide project planning.

What Affects Coverage, Deductibles, & Claim Decisions

Insurance policies may treat sudden wind or hail damage differently from deterioration caused by age, wear, or deferred maintenance. Coverage can depend on the policy language, cause of loss, roof age, exclusions, deductible, inspection findings, and insurer review.

If the insurer limits or denies your claim, compare its written reason with the policy language and documented damage. Ask for clarification if the explanation is unclear. Any applicable deductible remains your responsibility, and we don’t promise to waive or absorb it.

Hear It From Your Neighbors

Giving Customers Something Special To Bark About

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I was very impressed at how clean they left it.
“Findlay was so professional and the customer experience we had with them was phenomenal.”

Misty B.

I was very impressed at how clean they left it.
"Findlay was so professional and the customer experience we had with them was phenomenal. Our insurance gave us 2 weeks to get a new roof or they would stop our home owners insurance coverage due to our roof being in too poor condition. Findlay took this stressful and time sensitive situation very serious and they were there for us every step of the way. They scheduled us for an inspection appointment right away and set us up with financing options. They were able to rush our application and schedule the new roof install the same week! They began work at 7am and completed by 1pm. They left my property super clean, I could not see any debris or nails anywhere. I was very impressed at how clean they left it. Cannot thank everyone involved enough."

- Misty B.
Thank you for making the experience a positive one.
“He was very knowledgeable and made us feel we were making the right decision.”

Steve S.

Thank you for making the experience a positive one.
"We wanted to share the great experience we had working with Findlay Roofing. It started with the Roof Inspector, Dennis Hurley. His thorough inspection provided us with the information required to make the purchase decision. He was very knowledgeable and made us feel we were making the right decision. The second individual we worked with was Devona from the Business Office. She was able to schedule the installation quickly and was very professional whenever we called asking questions about the process and invoicing. Lastly, the Crew Leader, Alexander Hernandez, and his team. They were exceptional. They work tirelessly completing the work in one day and leaving the properly neat and clean. Thank you for making the experience a positive one."

- Steve S.
They did an outstanding job!
“The repair crew was very efficient and kept everything cleaned up as they went.”

Tim C.

They did an outstanding job!
"They did an outstanding job! Ben wood explained why needed to be done to repair my leak and also did a comprehensive inspection and found a few others items that needed attention. The scheduler was able to get my job done the next day. The repair crew was very efficient and kept everything cleaned up as they went. I will use Findley roofing again if I have a need!"

- Tim C.